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WHAT TO EXPECT AFTER I BUY

Our Process for Installing Your Interactive Play System

WHAT TO EXPECT AFTER YOU BUY FROM SUPERIOR PLAY SYSTEMS®

After Purchasing a Playset, Trampoline, or Basketball Hoop here’s what to expect:

1: Our Customer Care Team Will Contact You

Once you’ve made your purchase, our dedicated Customer Care team will reach out to you within 10 to 14 business days to address important details about your order. We’ll discuss the delivery or installation location of your interactive play system, ensuring it is set up exactly where you want it to be. Superior Play Systems® will also determine if the area where your trampoline and swing set will go is accessible by our trucks, which will allow for easier installation. Safety is also one of our top priorities, so we’ll also cover any “call before you dig” requirements specific to your respective state. This precautionary step prevents accidental damage to underground utility lines. 

Our team will also ask additional questions regarding your yard, driveway, and surrounding area to guarantee a seamless and timely delivery process. Your satisfaction is our goal, and we’re here to assist you every step of the way.

2: We Will Schedule an Installation Date

Once you’ve made your purchase, our dedicated Customer Care team will reach out to you within 10 to 14 business days to address important details about your order. We’ll discuss the delivery or installation location of your interactive play system, ensuring it is set up exactly where you want it to be. Superior Play Systems® will also determine if the area where your trampoline and swing set will go is accessible by our trucks, which will allow for easier installation. Safety is also one of our top priorities, so we’ll also cover any “call before you dig” requirements specific to your respective state. This precautionary step prevents accidental damage to underground utility lines. 

Our team will also ask additional questions regarding your yard, driveway, and surrounding area to guarantee a seamless and timely delivery process. Your satisfaction is our goal, and we’re here to assist you every step of the way.

3: Our Team Will Reach Out On Installation Day

Rest assured that your dedicated technician will be in touch with you on the day of delivery and installation to confirm both the scheduled time and the address. We understand the importance of timely communication and ensuring that everything is coordinated seamlessly for your convenience. Your satisfaction is our top priority, and we want to make sure that the installation of your interactive play system goes smoothly from start to finish.

4: Sit Back and Relax

Let us take care of everything as we skillfully and effortlessly handle the set-up of your trampoline and swing set or other outdoor playset. Superior Play Systems® is here to make your life easier, providing you with the peace of mind that comes from knowing professionals are at work.

5: Enjoy Healthy, Outdoor Fun

Once the installation and safety checks are complete, you and your family can make the most of your back backyard addition! Whether it’s climbing, sliding, swinging, or simply exploring, your playset promises to be a source of endless entertainment for the whole family. Discover how you can take advantage of your outdoor playground during the warmer seasons by checking out our blog!

Superior Play Systems® – The Safest and Most Trusted Name in Play

Great service means more than just meeting your needs until the playground is in the ground. It requires going the extra mile. If you have questions or require service on your playground, call Superior Play Systems® directly on our toll-free hotline at 1-800-875-7946. Our industry-leading warranties stand the test of time for generations to come.

So Many Ways to PlayTM

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