What To Expect After I Buy

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What to expect after you buy from superior play systems

After Purchasing a Playset, Trampoline or Basketball Hoop here's what to expect!

Our Customer Care team will contact you within 3 business days to discuss the following:

  • Where is the item going to be delivered/installed?
  • Is that respective area accessible by truck?
  • Discuss “call before you dig” requirements for all in-ground hoops to prevent unintentionally hitting underground utility lines. This process varies by state and we will review the logistics and next steps.
  • Additional questions about the yard, driveway and area will be asked to ensure proper and timely delivery.

The Customer Care team will then schedule a service date with one of our technicians.

Our technician will contact you on the day of service to confirm time and address.

Sit back and relax as we expertly perform the work.

After the service and safety checks, enjoy lots of healthy outdoor fun for years to come!

Superior Play Systems® - The Safest and Most Trusted Name in Play

Great service means more than just meeting your needs until the playground is in the ground. It requires going the extra mile. If you have questions or require service on your playground, call Superior Play Systems® directly on our toll-free hotline at 1-800-875-7946. Our industry-leading warranties stand the test of time for generations to come.

As part of our commitment to provide SO MANY WAYS TO PLAY® to the Families in your community we continue to offer SO MANY WAYS TO SHOP. In addition to scheduling an in-store appointment with one of our Backyard Play Specialists – Click Here to Find Your Nearest Location, we will continue to offer the same great shopping experience by Phone, Live Chat, Email or our website (which we appreciate you visiting right now).

Superior Play Systems® puts the health and well-being of our associates, customers and community first, so our notorious SuperPlaytime and SuperParties will continue to be suspended until further notice. Thank you for your support. Together We Can Get Them Outside!