Playground Equipment FAQs & Guidance
FAQs about Superior Play Systems®
What sets Superior Play Systems® apart from your competitors?
Superior Play Systems stands out due to our commitment to safety, quality products, massive showrooms for hands-on experience, and exceptional customer service tailored to your needs.
We offer state-of-the-art showrooms, authorized Backyard Specialists with extensive experience, and hassle-free delivery and installation services
What types of products do you offer?
We offer a wide range of residential playground equipment, including Playground One Playsets, PROformance Hoops Basketball Goals, North Hybrid-Safety Above Ground Trampolines, Springfree Trampolines, and North In-ground Trampolines so families can get the best option for their kids.
Do you offer Commercial Playground Equipment?
Yes, we have a dedicated team of experts who specialize in Commercial Play Recreation Equipment, Game Courts, and Sports Flooring.
How do you select the products you offer?
We partner with top manufacturers known for their quality and excellent customer service, ensuring that all products meet our high standards. Playground One® Playsets, PROformance Hoops®, NORTH Hybrid-Safety Above Ground Trampolines, Springfree Trampolines, and NORTH in-ground Trampolines.
Can I test the equipment before purchasing?
Yes! Our large showrooms allow you to experience and try the equipment before purchasing.
Will I get assistance from staff in-store?
Absolutely. Our Experts can provide personalized advice and answer questions on the spot.
Are there delivery costs when buying in-store?
We offer playground equipment installation and delivery options for all of our customers, whether they are purchased in-store, over the phone, or online. We can even discuss potential pickup options for our products at select showroom locations to avoid delivery or installation costs.
How do you ensure product safety?
We prioritize safety by selecting the highest quality manufacturers who use the safest materials in their products.
What is the Free Yard Check Consultation?
Our Free Yard Check option allows our customers with limited space or slope/grading issues in their yards, or who are unsure of what model can work best, to get a personalized recommendation. It is free to submit pictures of your space for our specialists to assist with the best design for your yard. You can access the free yard check submission form here: Free Yard Check
Can I customize my play space?
Absolutely! We provide design options that allow you to create customized play spaces with various options and add-ons that fit your specific needs.
How can I begin designing a play space with Superior Play Systems?
Start by contacting us to discuss your preferences and needs. Our team will work with you to create a customized play area that reflects your vision.
What does your delivery and installation service include?
Our team provides hassle-free delivery and installation service, ensuring that our professionally trained staff sets up everything with care and precision.
Why are your products considered a good investment?
Our products are built for durability and safety, making them a one-time investment that enhances your outdoor living space for years.
Do you offer financing options?
Yes, we do offer financing options, with approved credit, from Wells Fargo Financial. You can apply for approval here: Click Here for Financing Application, and we are happy to discuss the program options with you.
Does Superior Play Systems sell parts for repair?
We do offer replacement parts for our Playground One® playsets, PROformance Hoops® basketball goal systems, North Hybrid-Safety Trampolines, Springfree Trampolines, and North In-ground Trampolines. We would be happy to discuss all replacement parts you may need.
How to Clean a Playground Set FAQs
What materials do I need for cleaning my play set?
How often should I clean the play set?
How do I start the cleaning process?
What cleaning solution should I use?
How should I clean the swings and slides?
Should I rinse the equipment?
How do I maintain the play set after cleaning?
Parties and Play FAQs
Can I host a Birthday Party at one of your showrooms?
What is included in the cost of hosting a party?
- Access to our entire showroom of recreational play equipment
- A Private Party room with full refrigerator and tables and chairs to accommodate up to 16 kids
- Plastic utensils, cups, plates and Napkins